Caller Data Capture
CallTrack automatically captures complete data on every inbound call, including:
- Caller name, phone number & address
- Time and duration of every call
- Call result (connected, busy, ring-no-answer,etc.)
- Number of rings it took to answer the phone
- Call volume by lead source
With CallTrack, important prospect information is captured even if your line is busy or when you're not there to answer the phone.
For easy access to this information, you can use CallTrack's real-time Web-based reporting or have your data delivered via XML for seamless integration with your CRM system.
With CallSource, you can be certain your data will remain confidential and secure. Our contract with you ensures that you retain ownership of your data — we never will sell it or release it to others.
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