News releases
CallSource Garners Technology Win at 2008 Tribute Awards
(November 19, 2008)
The ResultsSM training system won first place honors for CallSource® at the Apartment Association of Metro Denver’s 2008 Tribute awards, in the “Most Innovative Use of Technology” category. The awards, which recognize “the best and brightest in the industry,”are given out just once every three years, according to the association. 3rd Quarter, 2008 Automotive Industry Report Card Now Available
(November 6, 2008)
CallSource, the industry leader in call tracking, performance evaluation, and training, today announced the availability of its Q3, 2008 Telephone Performance Analysis Industry Report Card (IRC). The IRC is an objective look at how effectively sales professionals at auto dealerships handle telephone leads. The current findings are based on a review of 18,855 calls nationwide. Each call is reviewed using a survey created by highly experienced industry professionals. Steven D. Bell Chooses CallSource for Learning Management and Training Content
(November 4, 2008)
Steven D. Bell & Company has subscribed their portfolio of 207 multifamily housing communities to Our University®, a custom Learning Management System and Training on Demand®, a series of professionally designed, self-paced training courses for the multifamily housing industry from CallSource®. CallSource introduces new lead system - Web leads instantly convert to phone calls
(October 24, 2008)
CallSource, the industry leader in call tracking, performance evaluation, and training, today announced the latest release of its Lead2Call® technology. This release incorporates several enhancements over the Lead2call product released last year at the National Automobile Dealers Association Conference. 3rd Quarter, 2008 Multifamily Industry Report Card Now Available
(October 22, 2008)
CallSource, the industry leader in call tracking, performance evaluation, and training, today announced the availability of its Q3, 2008 Telephone Performance Analysis (TPA) Industry Report Card. 2nd Quarter, 2008 Automotive Industry Report Card Now Available
(August 5, 2008)
CallSource, the industry leader in call tracking, performance evaluation, and training, today announced the availability of its Q2, 2008 Telephone Performance Analysis Industry Report Card (IRC).
The IRC is an objective look at how effectively sales professionals at auto dealerships handle telephone leads. The current findings are based on a review of 16,766 calls nationwide. Each call is reviewed using a survey created by highly experienced industry professionals.
2nd Quarter, 2008 Multifamily Telephone Performance Analysis Industry Report Card Now Available
(July 29, 2008)
CallSource, the industry leader in call tracking, performance evaluation, and training, today announced the availability of its Q2, 2008 Telephone Performance Analysis (TPA) Industry Report Card. CallSource Launches First Multifamily System to Integrate Marketing, Sales, Training and Management
(June 24, 2008)
CallSource, the leader in call tracking, performance evaluation, and training services today announced the release of Results(sm) a system that links together a company's marketing, sales, training and management operations to drive ROI and convert more prospects into leases.
Customized to meet a company's specific needs, Results affordably scales to support the smallest or largest portfolio. Results features 6 modules: CallTrack (R) provides unlimited numbers and minutes to track advertising performance and record telephone interactions; LeadScore (sm) identifies how many calls are actual leasing opportunities and how many are not; LeadManager(sm) assures lead follow-up with automated email response and electronic guest card screen pops; Telephone Performance Analysis(sm) analyzes and ranks individual call handling performance; Our University(sm) provides a customizable, hosted Learning Management System for assigning and delivering employee training and for tracking results, and NextGen eLearning offers the industry's most comprehensive catalog of professionally designed, self-paced and instructor-led eLearning courses. ADP Dealer Services and CallSource Announce Alliance for the Launch of ADP's Call Tracking
(February 9, 2008)
Hoffman Estates, Ill., Feb, 9th, 2008 -- The Dealer Services Group of Automatic Data Processing, Inc. (NYSE: ADP) and CallSource today announced the launch of ADP's Call Tracking, a comprehensive call management solution. ADP's Call Tracking includes the tools to monitor and measure the most important communications device within the automotive dealership - the phone. ADP's Call Tracking is powered by CallSource, a 15 year old company that has patented call tracking technology, services thousands of clients in the US and Canada, and tracks over 500,000 ads on a daily basis. "By aligning our efforts with CallSource, a recognized leader in call management solutions, we have the necessary tools to help dealers review calls for customer satisfaction, use the collected information to build a better sales process, help poor performers improve phone techniques, and train new-hires by allowing them to listen to successful calls," said Larry Cochran, vice president of Digital Marketing for ADP Dealer Services. CallSource's Sales Advantage System Continues Innovation in Improving Auto Dealership Sales Performance
(February 6, 2008)
CallSource, the provider of the automotive industry's only Call Performance System, today announced the addition of eLearning training to its Sales Advantage on-demand call tracking, analysis and training system. With this latest release of Sales Advantage, CallSource continues to build out its unique, comprehensive coaching system with a series of online, eLearning classes led by auto industry expert instructors. The new eLearning platform broadens the offering that currently includes classroom onsite dealership training and telephone coaching. The eLearning series is entitled Mastering the Incoming Phone Opportunities. CallSource Releases First Ever Auto Dealership Industry's Telephone Performance Industry Report Card
(February 6, 2008)
CallSource, the provider of the automotive the industry's only Call Performance System today announced availability of the Telephone Performance Analysis (TPA) Industry Report Card and finds that a major percentage of lead and sales opportunities are missed. The first of its kind, this Report Card is designed to track call-to-appointment conversion ratios across the industry and provide an objective report on the phone skills of dealership sales professionals. 2nd Quarter, 2007 Multifamily Industry Report Card Now Available
(August 14, 2007)
CallSource, the industry leader in call tracking, performance evaluation, and training, today announced the availability of its Q2, 2007 Telephone Performance Analysis (TPA) Industry Report Card. In the most recent report card it concluded that out of 443 communities surveyed, 1172 appointment-setting opportunities were missed resulting in 410 fewer leases being written for a total of $4,349,280 loss in revenue.
MaxLeases & CallSource To Provide Web-Based Lead Management Solution to Leasing Properties
(June 28, 2007)
Advanced capability system eliminates lead leakage
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